Switch off, unplug and close the water supply before dismantling the appliance
Dishwashers combine mains electricity, hot water and hidden pumps. Stop using the machine if it leaks, trips the electrics, smells burnt or contains sharp broken glass.
MOST LIKELY CAUSES
Start with these
Symptom variations Match the exact point in the wash cycle. ⌄
- Dishes remain wet
- Plastic items are wetter than glass
- Cabinet is cool after cycle
- No steam at end
- Drying fan is silent
Quick checks Simple checks before removing panels. ⌄
- Note the exact cycle stage when the fault appears.
- Record any error code before switching off.
- Check filters, spray arms, hoses and visible water connections.
- Confirm the appliance is level and correctly loaded.
- Unplug before touching filters, hoses or internal parts.
Step 1 — Check rinse aid and settings Switch off and unplug before removing filters, hoses or panels. ⌄
Process
Refill and adjust according to the manufacturer.
Step 2 — Use a full drying programme Switch off and unplug before removing filters, hoses or panels. ⌄
Process
Avoid judging performance from rinse-only or short cycles.
Step 3 — Unload correctly Switch off and unplug before removing filters, hoses or panels. ⌄
Process
Open the door after the safe delay and unload lower rack first.
Common causes explained Why dishwasher faults develop. ⌄
Poor drying may be caused by low rinse aid, unsuitable programme choice, a failed heater, blocked vent, fan fault or plastic items that retain water.
The stage of the cycle is the main clue. Fill faults happen at the start, circulation faults during washing, heater faults once the wash is underway, and pump faults during draining.
Advanced diagnostics Appliance-engineer checks and repair work. ⌄
- Test final-rinse temperature.
- Check heater or heat-pump operation.
- Inspect drying fan and vent flap.
- Check door-opening mechanism where fitted.
- Verify control-board dry-cycle command.
Parts that may need replacing Common components linked to this fault. ⌄
- Rinse-aid dispenser
- Heating element
- Heat pump
- Drying fan
- Vent flap
When to call an appliance engineer Conditions that should end basic troubleshooting. ⌄
- The dishwasher trips the electrics.
- Water leaks from inside the cabinet.
- The circulation or drain pump is grinding or seized.
- Internal electrical testing is required.
- The appliance must be dismantled to reach the fault.
- The same fault returns after basic checks.
Frequently asked questions Common dishwasher questions. ⌄
Why is there a small amount of water below the filter?
A small amount can be normal on some models. Standing dirty water above the filter usually indicates a drainage fault.
Why are plastics still wet after the cycle?
Plastic retains less heat than glass or ceramic, so some moisture is normal even when the drying system works.
Should I keep resetting the electrics if the dishwasher trips?
No. Unplug it and arrange electrical fault testing.