Stop if water is contaminated or entering the building
Do not handle foul water without suitable protection. Avoid deep excavation near foundations or buried services, and do not redirect water onto neighbouring property.
MOST LIKELY CAUSES
Start with the water route, outlets and ground levels
Symptom variations Match the flooding, ponding or blockage pattern. ⌄
- Gutter overflows at the outlet
- Water backs up inside pipe
- No discharge at bottom
- Pipe sounds full during rain
- Blockage returns repeatedly
Quick checks Safe checks before digging or altering drainage. ⌄
- Check the gutter outlet first.
- Tap the pipe lightly to identify full sections.
- Inspect removable shoes or access points.
- Check the gully below.
- Avoid forcing rods around tight bends.
Step 1 — Disconnect accessible lower sections Make the smallest safe correction and retest. ⌄
Work from a safe position and contain dirty water.
Step 2 — Clear bends and compacted debris Make the smallest safe correction and retest. ⌄
Use flexible tools or flushing without damaging joints.
Step 3 — Restore the outlet route Make the smallest safe correction and retest. ⌄
Clear the gully or underground connection.
Why the problem happens How rainfall, falls, soil and drainage capacity interact. ⌄
Debris entering from the gutter collects at the first tight bend or restricted outlet.
Advanced checks Further diagnosis for persistent drainage faults. ⌄
- Inspect internal offsets.
- Check pipe diameter.
- Assess underground connection.
- Consider leaf guards at source.
- Check pipe clips and alignment.
Tools and information needed Useful items for accurate checks. ⌄
- Gloves
- Bucket
- Flexible drain tool
- Hose
- Screwdriver
Parts or improvements that may help Common drainage components linked to this problem. ⌄
- Downpipe section
- Offsets
- Shoe
- Pipe clips
- Gutter outlet guard
When to call a professional Conditions that should end basic DIY diagnosis. ⌄
- The pipe is high or inaccessible.
- The blockage is below ground.
- The pipe is cast iron or fragile.
- Water is entering the building.
- Repeated blockage suggests damaged drainage.
Frequently asked questions Common outdoor drainage questions. ⌄
Can I push a hose down the pipe?
Only gently and where water cannot back up into the building.
Why does it block at bends?
Bends slow flow and trap leaves or moss.
Should I replace the whole downpipe?
Only if it is damaged, badly undersized or impossible to clear.