Stop if there is heat, burning, arcing, exposed parts or water near electrical equipment
Fixed appliances can draw high current and may remain connected even when their controls appear off. Do not remove covers or test exposed conductors. Leave affected circuits isolated and call a registered electrician or qualified appliance engineer where fixed wiring or internal faults are suspected.
MOST LIKELY CAUSES
Start with these
Symptom variations Match the exact behaviour before testing. ⌄
- Shower completely dead
- Water flows but stays cold
- Shower starts then stops
- Power indicator is off
- Breaker trips when shower is selected
Quick checks Safe checks using controls and front-panel devices only. ⌄
- Check the appliance control panel, timer, thermostat and child-lock settings.
- Confirm the local isolator or fused spur is on and undamaged.
- Inspect the consumer unit for a tripped breaker, RCBO or RCD.
- Look for heat, smell, moisture, buzzing or discolouration.
- Attempt one controlled reset only if no danger signs are present.
Fix 1 — Check the shower isolator Follow this check without opening live or fixed electrical equipment. ⌄
Process
Confirm the pull cord or wall isolator is fully on and not hot or damaged.
Fix 2 — Check circuit protection Follow this check without opening live or fixed electrical equipment. ⌄
Process
Inspect the dedicated breaker or RCBO and reset once if safe.
Fix 3 — Check water pressure and filters externally Follow this check without opening live or fixed electrical equipment. ⌄
Process
Confirm the water supply is on and flow is not obviously restricted.
Common causes explained Why the appliance or circuit may fail. ⌄
An electric shower may stop working because of a failed isolator, tripped breaker or RCD, low water pressure, faulty microswitch, heating element, solenoid valve or internal thermal cut-out.
Fixed appliances often use dedicated circuits, high-current isolators, fused spurs or local controls. The fault may be in the appliance, the control accessory, the cable or the circuit protection.
Advanced diagnostics Technician-level testing for a competent electrician. ⌄
- Safe isolation and shower supply verification.
- Check isolator terminals for heat damage.
- Test solenoid valve, pressure switch and microswitches.
- Test heating elements and thermal cut-outs.
- Measure load current and insulation resistance.
Parts that may need replacing Common components linked to this fault. ⌄
- Shower isolator
- Breaker or RCBO after testing
- Heating element
- Solenoid valve
- Microswitch
- Thermal cut-out
- Complete shower unit
When to call an electrician or appliance engineer Conditions that should end DIY troubleshooting. ⌄
- The appliance or isolator is hot, burnt, buzzing or crackling.
- The breaker, RCBO, RCD or fused spur operates repeatedly.
- Water may have reached electrical components.
- The appliance is permanently wired or high current.
- The fault remains after simple control and supply checks.
- Internal covers or fixed wiring would need to be opened.
Frequently asked questions Common questions about fixed appliances. ⌄
Can the appliance be faulty even when the breaker stays on?
Yes. Controls, elements, motors and internal connections can fail without operating circuit protection.
Should I repeatedly reset a dedicated circuit?
No. One controlled reset is enough to confirm whether the fault remains.
Can I fit a larger fuse or breaker?
No. Protection must match the cable and appliance design. Increasing it can create a fire risk.