F.20

Safety switch-off: overheating temperature reached

The boiler has shut down because an overheating safety threshold has been reached.

What this code means

The boiler has shut down because an overheating safety threshold has been reached.

Possible causes

  • Flow or return NTC fault
  • Poor circulation
  • Electrical earthing or ignition-related interference
  • Overheating condition

Common symptoms

  • F.20 displayed
  • Boiler locks out
  • Heating/hot water stops

Checks to make

  1. Do not repeatedly reset an overheating boiler
  2. Check user-visible system pressure
  3. Arrange qualified diagnosis

Safety

  • Do not remove the boiler casing or work on gas, combustion, flue or internal electrical components unless appropriately qualified. If gas is suspected, follow the national gas-emergency procedure.

Model notes

Vaillant notes that not every fault code is visible on every product model.