E5

Freezer defrost sensor fault

The freezer defrost sensor is reporting a fault.

What this code means

The freezer defrost sensor is reporting a fault.

Possible causes

  • Freezer defrost sensor fault
  • Sensor wiring issue
  • Control-board input problem

Common symptoms

  • E5 displayed
  • Freezer temperature may be incorrect

Checks to make

  1. Check the freezer door closes fully
  2. Arrange service for sensor diagnosis

Safety

  • Unplug the appliance before internal inspection or parts replacement. If food has warmed significantly, follow food-safety guidance before consuming or refreezing it.

Model notes

Hotpoint publishes these in its fridge-freezer error-code library.