E9

Freezer high-temperature alarm

Hotpoint identifies E9 as a freezer high-temperature alarm.

What this code means

Hotpoint identifies E9 as a freezer high-temperature alarm.

Possible causes

  • Freezer door left open
  • Warm food recently added
  • Power interruption
  • Cooling-system problem

Common symptoms

  • E9 displayed
  • Freezer temperature too high
  • Food may begin defrosting

Checks to make

  1. Check the freezer door is fully closed
  2. Check for recent power loss
  3. Allow time for temperature recovery
  4. Arrange service if the freezer remains too warm

Safety

  • If frozen food has thawed, follow food-safety guidance and do not refreeze food where safety is uncertain.

Model notes

Hotpoint specifically advises checking that the freezer door is properly closed.