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21E

Refrigerator fan fault

The refrigerator has detected a fan problem, commonly caused by ice or a jammed fan.

What this code means

The refrigerator has detected a fan problem, commonly caused by ice or a jammed fan.

Possible causes

  • Fan frozen by ice
  • Fan jammed
  • Door not sealing or appliance overfilled
  • Fan motor fault

Common symptoms

  • 21E displayed
  • Cooling may be reduced
  • Fan may not run normally

Checks to make

  1. Unplug the refrigerator
  2. Allow a full defrost with the doors open
  3. Check that stored items are not preventing the doors from closing
  4. Arrange service if the code returns

Safety

  • Disconnect the refrigerator from the mains before defrosting or inspecting accessible fan areas.

Model notes

Samsung groups 21E, 22E and 22C with refrigerator fan problems on supported models.