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E16

Door not locked properly

The washing machine has detected that the door is not locked correctly.

What this code means

The washing machine has detected that the door is not locked correctly.

Possible causes

  • Laundry trapped in the door
  • Door not fully closed
  • Door locking issue

Common symptoms

  • Programme will not start
  • Door warning or E16 displayed

Checks to make

  1. Open the door and check that no laundry is trapped
  2. Remove or reposition items if necessary
  3. Close the door firmly and try the programme again
  4. Switch the appliance off and on again if needed

Safety

  • Do not force the door or dismantle the door-lock mechanism while the appliance is connected to the mains.

Model notes

Check the user manual for model-specific instructions.