E23

Leak detected or water in base plate

The washing machine has detected a leak or water in the base plate.

What this code means

The washing machine has detected a leak or water in the base plate.

Possible causes

  • Water leak inside or around the appliance
  • Water collected in the base plate

Common symptoms

  • E23 displayed
  • Evidence of leaking water
  • Machine may stop operating

Checks to make

  1. Turn off the water supply tap immediately
  2. Check around the appliance for visible leaks
  3. Arrange service if the source is not an obvious external hose or connection

Safety

  • Turn off the water supply immediately. Disconnect power if it is safe to do so and do not operate a leaking appliance.

Model notes

A leak inside the appliance may require an engineer.