Do not carry out live electrical work unless you are competent and properly equipped
These guides support safe external checks and basic understanding. Do not remove consumer-unit covers, open fixed accessories or probe exposed conductors without correct isolation, test equipment and competence.
KEY POINTS
Understand these first
Common situations Where this guide is useful. ⌄
- Appliance does not work in one socket
- Both outlets on a double socket are dead
- Nearby sockets still work
- Socket works intermittently
- No breaker appears tripped
Safety basics Checks that apply before any fault-finding. ⌄
- Stop if there is heat, burning, arcing, water or exposed parts.
- Use front-panel controls only unless you are competent to isolate and test.
- Use approved, correctly rated test equipment.
- Prove test equipment before and after use where required.
- Do not rely on colour, labels or a single indication alone.
Step 1 — Use a known-good small appliance Follow this step without opening live electrical equipment. ⌄
Process
Test with a lamp or appliance already proven elsewhere.
Step 2 — Check the consumer unit Follow this step without opening live electrical equipment. ⌄
Process
Inspect breakers, RCBOs and RCDs using front controls only.
Step 3 — Use an approved socket tester where suitable Follow this step without opening live electrical equipment. ⌄
Process
Insert the tester and read the indication according to its instructions.
Why this matters The reasoning behind the method. ⌄
The safest household checks use a known-good lamp or approved socket tester. Do not remove the socket faceplate or probe exposed conductors.
Good fault finding is controlled and repeatable. It removes one possible cause at a time while keeping people and equipment safe.
Professional methods Techniques used by competent electricians. ⌄
- Voltage testing with approved two-pole indicator.
- Polarity and earth-continuity testing.
- Ring or radial continuity checks.
- Inspection of accessory terminals after safe isolation.
- Testing upstream fused spurs and joints.
Tools and equipment Useful items for this task. ⌄
For safe basic checks
- Torch
- Phone or notepad
- Known-good low-power load where suitable
- Approved plug-in tester where suitable
For a competent electrician
- Approved voltage indicator and proving unit
- Multifunction installation tester
- Insulation-resistance tester
- Clamp meter
- Insulated tools and PPE
Parts or equipment involved Common items linked to this guide. ⌄
- Socket accessory
- Fused spur
- Circuit breaker or RCBO
- Cable section
- Junction or connector
When to call an electrician Conditions that should end DIY troubleshooting. ⌄
- You cannot isolate the circuit confidently.
- Fixed wiring or consumer-unit access is required.
- Protective devices repeatedly operate.
- There is heat, smell, buzzing, crackling, sparks or water ingress.
- Your tester, meter rating or method is uncertain.
- The result is inconsistent or does not make sense.
Frequently asked questions Common questions about electrical testing. ⌄
Is a plug-in socket tester enough?
No. It can provide useful basic indications but cannot prove every fault or every safety condition.
Can I trust a circuit label?
No. Always verify isolation because labels may be wrong or outdated.
Should I use a multimeter to prove dead?
A suitable two-pole voltage indicator with a proving unit is generally the preferred method for safe isolation.