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REPAIR PLANNING TOOLS

Find an Appliance Model Number

Appliance model numbers are usually printed on a rating plate near the door opening, rear panel, drawer, filter area or underside.

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Decision support does not replace a safety assessment

Stop where gas, fixed electrics, fire protection, structural movement, pressurised systems or immediate danger is involved.

KEY DECISION FACTORS

Use evidence, not guesswork

Door openings Many washers, dishwashers and ovens place labels around the frame.
Rear or side panels Fridges and freestanding appliances often use rear or side labels.
Drawers and filters Cookers and dryers may hide labels behind removable user-access panels.
Underside or base Small appliances often place labels underneath.

INTERACTIVE TOOL

Find an Appliance Model Number

Tick the statements or items that apply. Progress saves automatically on this device.

Washing machine and tumble dryer

Dishwasher

Fridge and freezer

Oven, hob and cooker

Small appliances

0 items completed Tick items as you collect or confirm them.
✓ How to use this tool safely Checks before making a repair decision. ⌄
  1. Switch off and unplug before moving an appliance.
  2. Do not pull hard on gas, water or electrical connections.
  3. Use a torch and phone camera.
  4. Record the full model including suffixes.
  5. Do not confuse the serial number with the model number.
⌁ Why this planning step matters How better preparation prevents repeat work. ⌄

The exact model number links the appliance to the correct manuals, parts and service information.

⌘ Advanced planning checks Extra information worth collecting. ⌄
  1. Check original invoices.
  2. Review the manufacturer app or account.
  3. Look for QR codes or data-matrix labels.
  4. Compare labels on the appliance and packaging.
  5. Record production or service codes too.
◇ Useful tools and information Items that make the decision more accurate. ⌄
  • Torch
  • Phone camera
  • Mirror
  • Notebook
  • Protective gloves
! When to call a professional Conditions that should end basic DIY planning. ⌄
  • The appliance is built in and difficult to access.
  • Moving it could strain gas, water or electrical connections.
  • The label is behind a sealed panel.
  • The appliance is unstable or very heavy.
  • You need internal access to locate the number.
? Frequently asked questions Common repair-planning questions. ⌄

Is the serial number the same as the model number?

No. The model identifies the product type; the serial identifies the individual unit.

Why does the suffix matter?

Suffixes can indicate revisions, colour, voltage or market differences.

Can I use the barcode number?

Sometimes, but the printed model field is safer.