Stop if there is heat, burning, arcing, exposed parts or water near the light
Do not open fittings, switches or junctions while energised. Isolate the lighting circuit and call a registered electrician where danger signs, water ingress or fixed wiring faults are present.
MOST LIKELY CAUSES
Start with these
Symptom variations Match the exact behaviour before testing. ⌄
- Wall switch has no effect
- Outdoor light stays on all day
- PIR light never times out
- Smart light ignores app commands
- Light stayed on after recent wiring work
Quick checks Safe checks before opening any fitting or switch. ⌄
- Check the lamp or LED module where it is user-replaceable.
- Check wall switches, dimmers, pull cords, timers and smart controls.
- Inspect the consumer unit for a tripped breaker, RCBO or RCD.
- Look for heat, smell, buzzing, water or recent building work.
- Attempt one controlled reset only if no danger signs exist.
Fix 1 — Check overrides and schedules Follow this check without opening live electrical equipment. ⌄
Process
Review timers, PIR overrides, apps and smart routines.
Fix 2 — Power-cycle electronic controls Follow this check without opening live electrical equipment. ⌄
Process
Switch off at the local isolator or breaker briefly if safe.
Fix 3 — Stop using a hot or buzzing switch Follow this check without opening live electrical equipment. ⌄
Process
Leave the circuit off and arrange repair.
Common causes explained Why the fault may happen. ⌄
A light that will not switch off may have a failed wall switch, stuck relay, PIR or photocell setting, timer override, smart-control command or incorrect wiring.
Lighting faults can be simple lamp failures or signs of loose connections, failed controls and water ingress. Heat, crackling and repeated protective-device operation require prompt investigation.
Advanced diagnostics Technician-level testing for a competent electrician. ⌄
- Test switch contact operation.
- Check relay or contactor outputs.
- Verify PIR permanent-live and switched-live wiring.
- Review smart-controller configuration.
- Inspect for bypassed or incorrectly joined conductors.
Parts that may need replacing Common failed components linked to this fault. ⌄
- Wall switch
- PIR sensor
- Photocell
- Timer
- Smart relay
- Cable connection
When to call an electrician Conditions that should end DIY troubleshooting. ⌄
- The switch or fitting is hot, burnt, buzzing, crackling or sparking.
- A breaker or RCD repeatedly trips.
- Water may have reached the fitting, switch or cable.
- Several lights are affected and lamp replacement does not help.
- The fitting is sealed, permanently wired or mounted at unsafe height.
- Recent drilling or building work may have damaged a cable.
Frequently asked questions Common questions about lighting faults. ⌄
Can a light fail without tripping the breaker?
Yes. Lamps, drivers, switches and local connections can fail while the circuit remains energised.
Why does a new LED lamp still not work?
The driver, dimmer, switch, fitting or circuit supply may be faulty or incompatible.
Is flickering dangerous?
It can be harmless incompatibility, but flickering with heat, buzzing or several affected lights may indicate a loose connection.