Stop if there is heat, burning, arcing, exposed parts or water near the light
Do not open fittings, switches or junctions while energised. Isolate the lighting circuit and call a registered electrician where danger signs, water ingress or fixed wiring faults are present.
MOST LIKELY CAUSES
Start with these
Symptom variations Match the exact behaviour before testing. ⌄
- No response from switch
- Lamp flashes then stays off
- Replacement lamp also fails
- Switch feels loose
- Several lights stopped together
Quick checks Safe checks before opening any fitting or switch. ⌄
- Check the lamp or LED module where it is user-replaceable.
- Check wall switches, dimmers, pull cords, timers and smart controls.
- Inspect the consumer unit for a tripped breaker, RCBO or RCD.
- Look for heat, smell, buzzing, water or recent building work.
- Attempt one controlled reset only if no danger signs exist.
Fix 1 — Try a known-good compatible lamp Follow this check without opening live electrical equipment. ⌄
Process
Replace the lamp with power off.
Fix 2 — Check protective devices Follow this check without opening live electrical equipment. ⌄
Process
Inspect the consumer unit and reset once if safe.
Fix 3 — Check other controls Follow this check without opening live electrical equipment. ⌄
Process
Review dimmers, pull cords, timers and smart controls.
Common causes explained Why the fault may happen. ⌄
A light that will not turn on may have a failed lamp, tripped protective device, faulty switch, failed driver or transformer, loose connection or circuit fault.
Lighting faults can be simple lamp failures or signs of loose connections, failed controls and water ingress. Heat, crackling and repeated protective-device operation require prompt investigation.
Advanced diagnostics Technician-level testing for a competent electrician. ⌄
- Test supply at switch and fitting.
- Check switched-live and neutral continuity.
- Inspect drivers, transformers and lampholders.
- Test control modules and relays.
- Carry out insulation-resistance testing if protective devices trip.
Parts that may need replacing Common failed components linked to this fault. ⌄
- Lamp
- Switch
- Driver
- Transformer
- Light fitting
- Cable or connector
When to call an electrician Conditions that should end DIY troubleshooting. ⌄
- The switch or fitting is hot, burnt, buzzing, crackling or sparking.
- A breaker or RCD repeatedly trips.
- Water may have reached the fitting, switch or cable.
- Several lights are affected and lamp replacement does not help.
- The fitting is sealed, permanently wired or mounted at unsafe height.
- Recent drilling or building work may have damaged a cable.
Frequently asked questions Common questions about lighting faults. ⌄
Can a light fail without tripping the breaker?
Yes. Lamps, drivers, switches and local connections can fail while the circuit remains energised.
Why does a new LED lamp still not work?
The driver, dimmer, switch, fitting or circuit supply may be faulty or incompatible.
Is flickering dangerous?
It can be harmless incompatibility, but flickering with heat, buzzing or several affected lights may indicate a loose connection.