Isolate electrical power and stop immediately if gas is smelled
Ovens and hobs combine mains electricity, high temperatures and, on gas appliances, combustible fuel. Do not dismantle while energised or continue using an appliance that trips, sparks, smells burnt or leaks gas.
MOST LIKELY CAUSES
Start with these
Symptom variations Match the exact heating, ignition or control pattern. ⌄
- Oven light works but no heat
- Only grill works
- Only one function heats
- Temperature never rises
- Display is blank or intermittent
Quick checks Simple checks before removing panels. ⌄
- Note which function or zone fails.
- Check the appliance lock, timer and selected mode.
- Confirm the cooker isolator and breaker are on.
- Look for visible element, seal or burner damage.
- Isolate before touching internal parts.
Step 1 — Confirm the selected function Isolate the appliance before removing covers or touching internal parts. ⌄
Process
Choose a normal cooking mode and set a clear temperature.
Step 2 — Check the cooker supply Isolate the appliance before removing covers or touching internal parts. ⌄
Process
Confirm the isolator is on and no breaker has tripped.
Step 3 — Look for obvious element damage Isolate the appliance before removing covers or touching internal parts. ⌄
Process
With power isolated, inspect accessible elements for splits or blistering.
Common causes explained Why oven and hob faults develop. ⌄
An oven that does not heat may have a failed element, thermostat, selector switch, safety cut-out, wiring fault or loss of supply.
The affected function is the strongest clue. A single failed mode points toward one element, ring or switch, while a total loss of operation suggests supply, control or safety-device faults.
Advanced diagnostics Engineer checks and repair work. ⌄
- Test element resistance and insulation.
- Check thermostat or temperature sensor.
- Inspect selector switch contacts.
- Test thermal cut-out.
- Verify control-board output.
Parts that may need replacing Common components linked to this fault. ⌄
- Heating element
- Thermostat
- Temperature sensor
- Selector switch
- Thermal cut-out
When to call an appliance engineer Conditions that should end basic troubleshooting. ⌄
- The oven or hob trips the electrics.
- There is a gas smell or unstable flame.
- Internal electrical testing is required.
- The appliance must be dismantled.
- Controls, elements or wiring show heat damage.
- The fault returns after basic checks.
Frequently asked questions Common oven and hob questions. ⌄
Can one failed element stop the whole oven?
It depends on the model. Often one cooking mode fails while others still work.
Why does an oven trip only when hot?
Element insulation can break down as it heats, causing leakage to earth.
What should I do if I smell gas?
Turn off the appliance, avoid sparks or switches, ventilate the area and contact the appropriate gas emergency service or registered engineer.