Never use a flame, blowtorch or boiling water to thaw frozen pipework
Frozen pipes may already be split. Isolate the supply where possible, open the affected tap slightly and thaw gradually. Keep water away from electrics and be ready for leakage as ice melts.
MOST LIKELY CAUSES
Start with these
Symptom variations Match the fault to cold-weather conditions. ⌄
- Leak starts as weather warms
- Damp insulation
- Pressure falls after thawing
- Ceiling stain appears later
- Pipe looks swollen or distorted
Quick checks Work safely before thawing or restoring pressure. ⌄
- Check whether one outlet, one branch or the whole property is affected.
- Inspect exposed pipework in lofts, garages, cupboards and outside walls.
- Open the affected tap slightly.
- Isolate the water supply if a split is suspected.
- Use only gentle, controlled heat.
Step 1 — Keep the affected supply isolated Use gradual heat and keep suspected damaged pipework isolated. ⌄
Process
Do not fully repressurise a suspected damaged section.
Step 2 — Remove wet insulation carefully Use gradual heat and keep suspected damaged pipework isolated. ⌄
Process
Expose accessible pipework and dry it.
Step 3 — Repressurise slowly for testing Use gradual heat and keep suspected damaged pipework isolated. ⌄
Process
Restore water gradually while observing the pipe.
Common causes explained Why pipes freeze and fail. ⌄
Frozen pipes often reveal damage only after thawing. Splits, failed joints and cracked fittings may leak slowly at first and worsen under pressure.
Ice expands inside the pipe and can split copper, plastic, joints and valves. The damage may remain hidden until the ice melts and water pressure returns.
Advanced diagnostics Plumber-level inspection and repair. ⌄
- Replace split pipe sections.
- Remake failed joints.
- Pressure-test repaired pipework.
- Inspect adjacent runs for hidden frost damage.
- Replace wet insulation and protect the area.
Parts that may need replacing Common components linked to this fault. ⌄
- Pipe section
- Repair coupling
- Compression fitting
- Push-fit fitting
- Pipe insulation
When to call a plumber Conditions that should end basic troubleshooting. ⌄
- A pipe has burst or begins leaking as it thaws.
- The frozen section is concealed.
- The main stopcock or supply valve is frozen or will not close.
- Water is near electrical equipment.
- A loft tank, boiler or unvented system is involved.
- The property has no water after visible pipework is checked.
Frequently asked questions Common questions about frozen pipes. ⌄
Can I use a blowtorch to thaw a pipe?
No. Open flames can cause fire, damage pipework and rapidly create steam pressure.
Why does the pipe leak only after thawing?
The ice may temporarily seal a split. Water escapes once the ice melts and pressure returns.
Should I leave a tap open while thawing?
Open the affected tap slightly so melting water and pressure can escape.