Isolate electrical power before opening pumps, actuators or wiring centres
Heating pumps and motorised valves may contain mains voltage and hot water. Stop if a pump is seized, very hot, leaking or if a valve actuator is buzzing continuously.
MOST LIKELY CAUSES
Start with these
Symptom variations Match the exact circulation or zone pattern. ⌄
- Pipe hot up to valve
- Radiator panel cold
- One side hot and one side cold
- Heat improves when other radiators are closed
- Several older radiators affected
Quick checks Simple checks before removing covers. ⌄
- Confirm a heating demand exists.
- Check whether one zone or the whole system is affected.
- Listen for pump or actuator operation.
- Check system pressure and trapped air.
- Do not force seized valves or hot pumps.
Step 1 — Check both radiator valves Isolate power before removing covers or touching wiring. ⌄
Open the TRV and lockshield enough for flow.
Step 2 — Compare nearby radiators Isolate power before removing covers or touching wiring. ⌄
See whether the problem is local or widespread.
Step 3 — Bleed and rebalance Isolate power before removing covers or touching wiring. ⌄
Remove air and adjust flow through competing radiators.
Common causes explained Why pumps and zone valves fail. ⌄
Hot pipes with cold radiators usually point to closed or stuck valves, poor balancing, blocked radiator tails, sludge or insufficient flow through the emitters.
Advanced diagnostics Heating-engineer checks and repair work. ⌄
- Check TRV pin movement.
- Inspect valve internals.
- Flush radiator and tails.
- Measure flow and return temperatures.
- Check differential pressure.
Parts that may need replacing Common components linked to this fault. ⌄
- TRV
- Lockshield valve
- Radiator tail
- Radiator
- Circulation pump
When to call a heating engineer Conditions that should end basic troubleshooting. ⌄
- The pump or actuator contains mains wiring.
- The pump is seized, leaking or overheating.
- A valve body is stuck.
- One or more zones remain uncontrollable.
- Internal testing is required.
Frequently asked questions Common pump and valve questions. ⌄
Can I force a motorised valve open?
Use only the normal manual lever as described by the manufacturer. Do not force a seized valve body.
Why is a heating pump hot?
Some warmth is normal, but excessive heat with no circulation may indicate a seized rotor or failed motor.