Isolate the hot and cold supplies before dismantling a tap
Use local service valves or the main stopcock. Do not force seized valves or tap handles. Keep water away from sockets and appliances, and stop if a cracked tap body, failed flexi hose or uncontrolled leak is present.
MOST LIKELY CAUSES
Start with these
Symptom variations Match the exact tap behaviour before repair. ⌄
- Constant drip with tap off
- Leak only when tap runs
- Braided hose is wet
- Water runs down fixing stud
- Cabinet becomes wet beneath tap hole
Quick checks Simple checks before removing tap parts. ⌄
- Identify whether the fault affects hot, cold or both supplies.
- Dry the tap and surrounding area to trace leaks accurately.
- Check local isolation valves, flexible tails and visible connections.
- Remove and inspect the aerator where flow is poor.
- Do not force stiff handles, valves or seized fittings.
Step 1 — Dry all connections Isolate water supplies before dismantling tap components. ⌄
Process
Use tissue around each hose, valve and fixing point.
Step 2 — Test hot and cold separately Isolate water supplies before dismantling tap components. ⌄
Process
Run one supply at a time while observing below.
Step 3 — Isolate the affected supply Isolate water supplies before dismantling tap components. ⌄
Process
Close the local valve or main stopcock.
Common causes explained Why taps drip, seize, leak or lose flow. ⌄
Leaks beneath a tap commonly come from flexible tails, copper connections, isolation valves, fixing studs, cartridge seals or water tracking through the tap hole.
Tap faults often come from small internal seals, cartridges, washers and local restrictions. Water can also track down the tap body and appear under the sink away from the true source.
Advanced diagnostics Plumber-level checks and repair work. ⌄
- Replace flexible tap tails.
- Remake compression connections.
- Replace leaking isolation valves.
- Reseal tap base and tighten fixing kit.
- Check tap body and cartridge seals.
Parts that may need replacing Common components linked to this fault. ⌄
- Flexible tap tail
- Compression olive and nut
- Isolation valve
- Tap fixing kit
- Base seal
When to call a plumber Conditions that should end basic troubleshooting. ⌄
- The local isolation valves will not close or are leaking.
- A flexible hose is bulging, split or corroded.
- The tap body or pipe connection is cracked.
- The tap is heavily corroded or inaccessible.
- A thermostatic or pressure-balance fault creates a scalding risk.
- The leak or poor flow remains after basic service work.
Frequently asked questions Common questions about tap faults. ⌄
How do I know whether the tap uses a washer or ceramic cartridge?
Traditional screw-down taps usually use washers. Quarter-turn and many lever taps use ceramic cartridges.
Can I replace a cartridge with any similar-looking one?
No. Height, diameter, spline count and inlet layout must match.
Why is only one side of a mixer tap weak?
That side may have a partly closed valve, blocked hose, inlet filter or cartridge passage.