Stop the water first and keep it away from electrics
Use the nearest safe isolation valve or main stopcock. If water is reaching sockets, lights, appliances or the consumer unit, keep clear and isolate the affected electrical circuit only if it is safe to do so.
MOST LIKELY CAUSES
Start with these
Symptom variations Match when and where the leak appears. ⌄
- Leak during filling
- Leak during draining
- Constant drip at supply tap
- Water behind machine
- Hose is cracked, stiff or bulging
Quick checks Simple checks before dismantling anything. ⌄
- Dry the area so fresh water reveals the true source.
- Check whether the leak is constant or only appears during use.
- Identify whether the water is clean supply water, heating water or waste water.
- Close the nearest service valve or main stopcock if the leak is pressurised.
- Protect floors, cabinets and electrical equipment from further water.
Step 1 — Turn off the appliance water valve Follow this check before dismantling plumbing. ⌄
Process
Close the washing-machine supply tap and switch off the appliance.
Step 2 — Identify inlet or drain side Follow this check before dismantling plumbing. ⌄
Process
Observe whether water appears during fill or drain phases.
Step 3 — Inspect accessible hose ends Follow this check before dismantling plumbing. ⌄
Process
Check for cross-threading, damaged washers, loose clips and splits.
Common causes explained Why these leaks develop. ⌄
Washing-machine hose leaks commonly come from worn inlet washers, loose tap connections, split hoses, poor drain-hose joints or movement behind the appliance.
Water often travels along pipes, cabinets, joists and surfaces before it drips. The visible wet patch may not sit directly below the actual failed joint or fitting.
Advanced diagnostics Plumber-level checks and repair work. ⌄
- Replace inlet hose and washers.
- Inspect appliance inlet valve connection.
- Check drain hose, clips and standpipe depth.
- Test the supply valve for leakage.
- Run a controlled test cycle after repair.
Parts that may need replacing Common components linked to this leak. ⌄
- Inlet hose
- Hose washer
- Drain hose
- Hose clip
- Appliance valve
- Washing-machine supply valve
When to call a plumber Conditions that should end basic troubleshooting. ⌄
- The leak cannot be isolated.
- Water is reaching electrical equipment.
- The leak is concealed inside a wall, ceiling or floor.
- A ceiling is bulging, sagging or unsafe.
- A main stopcock, buried supply or heating circuit is involved.
- The leak returns after a minor adjustment.
Frequently asked questions Common questions about plumbing leaks. ⌄
Why does the drip appear away from the damaged joint?
Water can track along pipes and surfaces before falling at a lower point.
Should I keep tightening a leaking nut?
No. Over-tightening can distort olives, seals and fittings and make the leak worse.
Can a small drip cause serious damage?
Yes. Slow leaks can damage cabinets, ceilings, flooring and hidden timber over time.