Switch off, unplug and close the water supply before dismantling the appliance
Washing machines combine mains electricity, water, heat and moving parts. Stop using the machine if it leaks, trips the electrics, smells burnt or the drum is loose or grinding.
MOST LIKELY CAUSES
Start with these
Symptom variations Match the exact point in the wash cycle. ⌄
- Trips immediately when plugged in
- Trips when heating starts
- Trips during spin
- Trips during drain
- Burning smell or visible leak
Quick checks Simple checks before removing panels. ⌄
- Note the exact cycle stage when the fault appears.
- Record any error code before switching off.
- Check external hoses, valves, filter access and visible leaks.
- Confirm the machine is level and not overloaded.
- Unplug before touching filters, hoses or internal parts.
Step 1 — Stop resetting the circuit repeatedly Switch off and unplug before opening filters, hoses or panels. ⌄
Process
Unplug the machine and leave it out of use.
Step 2 — Note exactly when it trips Switch off and unplug before opening filters, hoses or panels. ⌄
Process
Record whether it happens at plug-in, fill, heat, drain or spin.
Step 3 — Check for external damage or leaks Switch off and unplug before opening filters, hoses or panels. ⌄
Process
Inspect the plug, cable, socket area and floor around the machine.
Common causes explained Why washing-machine faults develop. ⌄
Repeated tripping usually indicates an electrical leakage or short in the heater, motor, pump, mains filter, wiring or another internal component.
The stage of the cycle is the biggest clue. Fill faults happen early, heater faults appear during the wash, pump faults during drain, and motor or balance faults during spin.
Advanced diagnostics Appliance-engineer checks and repair work. ⌄
- Insulation-test heater, motor and pump.
- Check mains filter and suppression components.
- Inspect wiring for chafing and moisture.
- Test individual loads under controlled conditions.
- Verify appliance earth continuity.
Parts that may need replacing Common components linked to this fault. ⌄
- Heating element
- Motor
- Drain pump
- Mains filter
- Wiring harness
When to call an appliance engineer Conditions that should end basic troubleshooting. ⌄
- The machine trips the electrics.
- Water leaks from inside the cabinet.
- The drum is loose, grinding or striking the cabinet.
- Internal electrical testing is required.
- The machine must be dismantled to reach the fault.
- The same fault returns after basic checks.
Frequently asked questions Common washing-machine questions. ⌄
Can I open the door when water is still inside?
No. Drain the machine safely first and use only the documented emergency release.
Why does the machine stop before spinning?
It may be unable to drain, detect an unbalanced load or have a motor or speed-sensor fault.
Should I keep resetting the electrics if the machine trips?
No. Unplug it and arrange electrical fault testing.