Stop if there is heat, burning, arcing, exposed parts or water near electrical equipment
Do not remove covers or test exposed conductors. Leave affected circuits isolated and call a registered electrician or qualified appliance engineer where fixed wiring or internal faults are suspected.
MOST LIKELY CAUSES
Start with these
Symptom variations Match the exact behaviour before testing. ⌄
- No power light
- No water flow and no sound
- Pull switch indicator is off
- Breaker will not stay on
- Shower switch feels hot
Quick checks Safe checks using controls and front-panel devices only. ⌄
- Check the appliance controls, timer, thermostat, lock and display.
- Confirm the local isolator or fused spur is on and undamaged.
- Inspect the consumer unit for a tripped breaker, RCBO or RCD.
- Look for heat, smell, moisture, buzzing or discolouration.
- Attempt one controlled reset only if no danger signs are present.
Fix 1 — Check the shower isolator Follow this check without opening live or fixed electrical equipment. ⌄
Process
Confirm it is fully on and not hot, burnt or mechanically damaged.
Fix 2 — Check the dedicated protective device Follow this check without opening live or fixed electrical equipment. ⌄
Process
Reset the breaker or RCBO once if there are no danger signs.
Fix 3 — Check the water supply externally Follow this check without opening live or fixed electrical equipment. ⌄
Process
Confirm the shower's water supply is available.
Common causes explained Why the appliance or circuit may fail. ⌄
A completely dead electric shower usually has no supply from its isolator or dedicated circuit, an overheated connection, failed thermal cut-out or an internal control fault.
Fixed appliances often use dedicated circuits, isolators, fused spurs and local controls. The fault may be in the appliance, control accessory, cable or circuit protection.
Advanced diagnostics Technician-level testing for a competent electrician. ⌄
- Test supply at isolator and shower terminals.
- Inspect isolator and cable for thermal damage.
- Check thermal cut-outs, microswitches and solenoid controls.
- Test circuit insulation resistance.
- Measure shower load current after repair.
Parts that may need replacing Common components linked to this fault. ⌄
- Shower pull switch
- Double-pole isolator
- Breaker or RCBO after testing
- Thermal cut-out
- Microswitch
- Cable section
- Complete shower unit
When to call an electrician or appliance engineer Conditions that should end DIY troubleshooting. ⌄
- The appliance or isolator is hot, burnt, buzzing or crackling.
- The breaker, RCBO, RCD or fused spur operates repeatedly.
- Water may have reached electrical components.
- The appliance is permanently wired or high current.
- The fault remains after basic external checks.
Frequently asked questions Common questions about fixed appliances. ⌄
Can the appliance fail without tripping the breaker?
Yes. Controls, elements, motors and internal connections can fail while protection remains on.
Should I repeatedly reset the circuit?
No. One controlled reset is enough to confirm whether the fault remains.
Can I fit a larger fuse or breaker?
No. Protection must match the cable and appliance design.