E-24

Microwave over-temperature condition

The microwave has detected temperature above the permitted limit during operation.

What this code means

The microwave has detected temperature above the permitted limit during operation.

Possible causes

  • Appliance overheated
  • Cooling or airflow problem
  • Temperature-sensing or control fault

Common symptoms

  • E-24 displayed
  • Microwave stops operation
  • Appliance may be unusually hot

Checks to make

  1. Unplug the microwave
  2. Allow it to cool fully
  3. Restart only after adequate cooling
  4. Contact Samsung service if the code returns

Safety

  • If there is smoke, burning smell or evidence of fire, disconnect power if safe and do not reuse the appliance until inspected.

Model notes

Samsung also uses C-21 for the same high-temperature condition on some models.