E-A1

Microwave damper position not detected

The microwave has failed to detect the damper opening or closing within the expected time.

What this code means

The microwave has failed to detect the damper opening or closing within the expected time.

Possible causes

  • Damper mechanism fault
  • Damper feedback or sensing fault
  • Internal control problem

Common symptoms

  • E-A1 displayed
  • Microwave may stop operating

Checks to make

  1. Unplug the microwave
  2. Do not attempt internal adjustment
  3. Contact Samsung service

Safety

  • Microwave internal components can retain dangerous high voltage. Service should be carried out by qualified technicians.

Model notes

Samsung also uses C-A1 for the same condition on some models.