F11

Pump circuit fault

Hotpoint identifies F11 as a pump-circuit fault that can leave water in the drum.

What this code means

Hotpoint identifies F11 as a pump-circuit fault that can leave water in the drum.

Possible causes

  • Drain pump circuit fault
  • Pump wiring issue
  • Drain pump failure
  • Possible blockage preventing normal pump operation

Common symptoms

  • F11 displayed
  • Water remains in drum
  • Machine does not pump out normally

Checks to make

  1. Check the accessible pump filter and waste hose for blockage
  2. If the drainage path is clear, arrange diagnosis of the pump circuit

Safety

  • Unplug the appliance before opening a pump filter and be prepared for retained water.

Model notes

Hotpoint recommends engineer diagnosis if accessible blockages are not the cause.