3C
Drum motor operation fault
The washing machine has detected a problem with drum-motor operation.
What this code means
The washing machine has detected a problem with drum-motor operation.
Possible causes
- Motor operation problem
- Motor control or wiring fault
- Temporary electronic control condition
Common symptoms
- 3C or 3E displayed
- Drum may not turn normally
- Programme may stop
Checks to make
- Turn the machine off and restart the cycle
- If the fault returns, arrange service for the motor and control system
Safety
- Internal motor and inverter diagnosis should be carried out with the appliance safely isolated.
Model notes
Samsung advises restarting and seeking service if the condition remains.