dC
Door open or not closed correctly
The washer detects that the main door is open or has not locked correctly.
What this code means
The washer detects that the main door is open or has not locked correctly.
Possible causes
- Door not fully closed
- Laundry trapped in door
- Door-lock or latch issue
Common symptoms
- dC or dE displayed
- Programme will not start or continue
- Door may fail to lock
Checks to make
- Open and firmly close the door
- Remove any laundry trapped in the seal or latch area
- Restart the programme
- Arrange service if the code returns with the door correctly closed
Safety
- Do not force the door or defeat the door-lock mechanism.
Model notes
Code wording varies by model.