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dC3

Add Door lock/unlock fault

The Add Door locking or unlocking mechanism is not operating correctly.

What this code means

The Add Door locking or unlocking mechanism is not operating correctly.

Possible causes

  • Add Door lock fault
  • Door alignment issue
  • Lock wiring or control problem

Common symptoms

  • dC3 or dE3 displayed
  • Add Door may not lock or unlock correctly

Checks to make

  1. Turn the machine off and restart the cycle
  2. Ensure the Add Door closes correctly
  3. Arrange service if the code remains

Safety

  • Switch off and unplug the appliance before accessing hoses, filters or internal components. Do not bypass door locks or safety devices.

Model notes

Samsung notes that code format and availability can vary by model.