HC

High-temperature heating system fault

The washer has detected a problem in the high-temperature heating system.

What this code means

The washer has detected a problem in the high-temperature heating system.

Possible causes

  • Heating-system fault
  • Temperature-control problem
  • Wiring or control fault

Common symptoms

  • HC or HE displayed
  • Programme may stop during heating

Checks to make

  1. Turn the machine off and restart the cycle once
  2. If the code returns, arrange service

Safety

  • Switch off and unplug the appliance before accessing hoses, filters or internal components. Do not bypass door locks or safety devices.

Model notes

Samsung notes that code format and availability can vary by model.