Ub

Unbalanced load prevents spinning

The washing machine has detected an uneven load and cannot spin normally.

What this code means

The washing machine has detected an uneven load and cannot spin normally.

Possible causes

  • Laundry distributed unevenly
  • Single heavy item
  • Machine not standing level or stable

Common symptoms

  • Ub or UE displayed
  • Spin cycle stops or repeats
  • Clothes remain wetter than expected

Checks to make

  1. Redistribute the laundry
  2. Add or remove items so the load is balanced
  3. Check the machine is level and stable
  4. Run the spin cycle again

Safety

  • Do not move or level the appliance while it is running.

Model notes

This is commonly a load-balance condition rather than a failed component.