Remove the load before repairing a loose or failed fixing
Check for hidden pipes and cables before drilling. Stop if the wall is badly damaged, the item is heavy or there is a serious falling risk.
MOST LIKELY CAUSES
Start with these
Symptom variations Match the exact movement, fixing or wall failure. ⌄
- Screw turns endlessly
- Fixing remains loose
- Plug rotates
- Screw backs out
- Metal thread feels rough
Quick checks Simple checks before redrilling or refitting. ⌄
- Remove or support the load.
- Identify the wall or material type.
- Inspect the screw, plug and hole.
- Check for hidden services.
- Choose fixings rated for the full load.
Step 1 — Remove and inspect the screw Remove the load first and check for hidden cables, pipes and weak wall material before drilling. ⌄
Check for damaged threads or incorrect size.
Step 2 — Identify the substrate Remove the load first and check for hidden cables, pipes and weak wall material before drilling. ⌄
Use a timber repair, wall anchor or threaded repair as appropriate.
Step 3 — Refit without overtightening Remove the load first and check for hidden cables, pipes and weak wall material before drilling. ⌄
Stop once the fixing is secure.
Common causes explained Why fixings and fittings come loose. ⌄
A screw that keeps turning may be in a stripped timber hole, a spinning wall plug, damaged metal thread or an oversized pilot hole.
Advanced diagnostics Further checks for heavy or recurring failures. ⌄
- Plug and redrill timber.
- Use a larger or different wall anchor.
- Repair metal threads with an insert where suitable.
- Check pilot-hole size.
- Avoid repeated overtightening.
Parts and materials needed Common materials linked to this repair. ⌄
- Replacement screw
- Wall plug or anchor
- Wooden dowel
- Thread insert
- Repair filler
When to call a professional Conditions that should end basic DIY work. ⌄
- A heavy item such as a TV could fall.
- The wall is severely damaged or crumbly.
- Hidden cables or pipes may be present.
- The fixing requires structural support.
- The failure keeps returning.
Frequently asked questions Common fixing and fitting questions. ⌄
Can I reuse the same damaged hole?
Usually not without repairing it properly or using a suitable larger fixing.
Are plasterboard anchors safe for heavy loads?
Only when correctly rated and installed, though fixing into studs or added support is usually better for heavy items.