Isolate the hot and cold supplies before dismantling a tap
Use local service valves or the main stopcock. Do not force seized valves or tap handles. Keep water away from sockets and appliances, and stop if a cracked tap body, failed flexi hose or uncontrolled leak is present.
MOST LIKELY CAUSES
Start with these
Symptom variations Match the exact tap behaviour before repair. ⌄
- Tap whistles while running
- Pipes bang when tap closes
- Handle vibrates
- Noise changes with flow rate
- Only hot or cold side is noisy
Quick checks Simple checks before removing tap parts. ⌄
- Identify whether the fault affects hot, cold or both supplies.
- Dry the tap and surrounding area to trace leaks accurately.
- Check local isolation valves, flexible tails and visible connections.
- Remove and inspect the aerator where flow is poor.
- Do not force stiff handles, valves or seized fittings.
Step 1 — Change the flow rate Isolate water supplies before dismantling tap components. ⌄
Process
Open and close the tap gradually and note when the noise occurs.
Step 2 — Check local isolation valves Isolate water supplies before dismantling tap components. ⌄
Process
Confirm they are normally open rather than nearly closed.
Step 3 — Check accessible pipes and hoses Isolate water supplies before dismantling tap components. ⌄
Process
Look for loose clips, contact with cabinets or twisted hoses.
Common causes explained Why taps drip, seize, leak or lose flow. ⌄
Noisy taps can whistle, hum, chatter or bang because of loose washers, worn cartridges, high pressure, restricted valves, water hammer or vibrating pipework.
Tap faults often come from small internal seals, cartridges, washers and local restrictions. Water can also track down the tap body and appear under the sink away from the true source.
Advanced diagnostics Plumber-level checks and repair work. ⌄
- Replace loose washer, headgear or cartridge.
- Measure static and dynamic pressure.
- Secure pipework.
- Assess water-hammer arresting measures.
- Check restrictive valves and flexible tails.
Parts that may need replacing Common components linked to this fault. ⌄
- Washer or cartridge
- Isolation valve
- Pipe clips
- Flexible tail
- Water-hammer arrestor where appropriate
When to call a plumber Conditions that should end basic troubleshooting. ⌄
- The local isolation valves will not close or are leaking.
- A flexible hose is bulging, split or corroded.
- The tap body or pipe connection is cracked.
- The tap is heavily corroded or inaccessible.
- A thermostatic or pressure-balance fault creates a scalding risk.
- The leak or poor flow remains after basic service work.
Frequently asked questions Common questions about tap faults. ⌄
How do I know whether the tap uses a washer or ceramic cartridge?
Traditional screw-down taps usually use washers. Quarter-turn and many lever taps use ceramic cartridges.
Can I replace a cartridge with any similar-looking one?
No. Height, diameter, spline count and inlet layout must match.
Why is only one side of a mixer tap weak?
That side may have a partly closed valve, blocked hose, inlet filter or cartridge passage.