Isolate the hot and cold supplies before dismantling a tap
Use local service valves or the main stopcock. Do not force seized valves or tap handles. Keep water away from sockets and appliances, and stop if a cracked tap body, failed flexi hose or uncontrolled leak is present.
MOST LIKELY CAUSES
Start with these
Symptom variations Match the exact tap behaviour before repair. ⌄
- Handle needs two hands
- Tap squeaks or grinds
- Quarter-turn tap will not move fully
- Handle slips on stem
- Tap became stiff gradually
Quick checks Simple checks before removing tap parts. ⌄
- Identify whether the fault affects hot, cold or both supplies.
- Dry the tap and surrounding area to trace leaks accurately.
- Check local isolation valves, flexible tails and visible connections.
- Remove and inspect the aerator where flow is poor.
- Do not force stiff handles, valves or seized fittings.
Step 1 — Do not force the handle Isolate water supplies before dismantling tap components. ⌄
Process
Stop before the handle or stem breaks.
Step 2 — Check for handle interference Isolate water supplies before dismantling tap components. ⌄
Process
Look for loose caps, screws or trim rubbing against the body.
Step 3 — Isolate before servicing Isolate water supplies before dismantling tap components. ⌄
Process
Close the tap supplies and relieve pressure.
Common causes explained Why taps drip, seize, leak or lose flow. ⌄
A stiff tap usually has limescale, a dry or seized cartridge, worn headgear, damaged splines or a handle that is binding against the body.
Tap faults often come from small internal seals, cartridges, washers and local restrictions. Water can also track down the tap body and appear under the sink away from the true source.
Advanced diagnostics Plumber-level checks and repair work. ⌄
- Descale or replace cartridge.
- Service or replace traditional headgear.
- Inspect splines and handle screw.
- Lubricate only with approved potable-water grease.
- Test smooth travel and shut-off.
Parts that may need replacing Common components linked to this fault. ⌄
- Ceramic cartridge
- Tap headgear
- Handle
- Retaining screw
- O-rings
When to call a plumber Conditions that should end basic troubleshooting. ⌄
- The local isolation valves will not close or are leaking.
- A flexible hose is bulging, split or corroded.
- The tap body or pipe connection is cracked.
- The tap is heavily corroded or inaccessible.
- A thermostatic or pressure-balance fault creates a scalding risk.
- The leak or poor flow remains after basic service work.
Frequently asked questions Common questions about tap faults. ⌄
How do I know whether the tap uses a washer or ceramic cartridge?
Traditional screw-down taps usually use washers. Quarter-turn and many lever taps use ceramic cartridges.
Can I replace a cartridge with any similar-looking one?
No. Height, diameter, spline count and inlet layout must match.
Why is only one side of a mixer tap weak?
That side may have a partly closed valve, blocked hose, inlet filter or cartridge passage.